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The RepuGen Blog

Practical guides on healthcare reputation management, practice building, and patient engagement.

The Real Reason Your Online Reviews Might Suck
Healthcare Reputation Management
The Real Reason Your Online Reviews Might Suck

Feb 08, 2017

11 Stellar Customer Service Stories You Need to Hear
Patient Engagement
11 Stellar Customer Service Stories You Need to Hear

Jan 24, 2017

11 Online Reputation Mistakes Business Owners Should Avoid in 2017
Patient Feedback
11 Online Reputation Mistakes Business Owners Should Avoid in 2017

Jan 17, 2017

Consumer Review Fairness Act 2016: The Implications
Patient Feedback
Consumer Review Fairness Act 2016: The Implications

Jan 12, 2017

Why Doctors Should Pay Heed to Their Patient Reviews Online
Online Review Management
Why Doctors Should Pay Heed to Their Patient Reviews Online

Jan 09, 2017

6 Ways to Collect Genuine Reviews from Your Customers
Patient Feedback
6 Ways to Collect Genuine Reviews from Your Customers

Nov 24, 2016

What is NPS and Why SMBs Should Care?
Patient Engagement
What is NPS and Why SMBs Should Care?

Nov 16, 2016

Stop Losing 92% Of Prospects to Your Competitors
Customer Service
Stop Losing 92% Of Prospects to Your Competitors

Sep 27, 2016

Push Negative Articles About Your Company From the First Page of Google
Healthcare Reputation Management
Push Negative Articles About Your Company From the First Page of Google

Sep 22, 2016

How Much Can a Bad Review Impact Your Business
Patient Feedback
How Much Can a Bad Review Impact Your Business

Sep 07, 2016

Digital Graffiti: How to Handle Positive and Negative Reviews
Healthcare Reputation Management
Digital Graffiti: How to Handle Positive and Negative Reviews

Jun 22, 2016

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Recent Posts

Crafting a Healthcare Reputation Strategy That Combines Referrals and Online Reviews
Crafting a Healthcare Reputation Strategy That Combines Referrals and Online Reviews
RepuGen Co-Founder Lauren Parr Announces Name Change to Lauren Banks
RepuGen Co-Founder Lauren Parr Announces Name Change to Lauren Banks
Do More Reviews Make Patients Trust Doctors? 9 Healthcare Experts Explain
Do More Reviews Make Patients Trust Doctors? 9 Healthcare Experts Explain
Healthcare Reputation Crisis Management: A Digital Framework for Service Recovery
Healthcare Reputation Crisis Management: A Digital Framework for Service Recovery
Why Proactive Patient Experience Feedback Is Important for Healthcare Providers
Why Proactive Patient Experience Feedback Is Important for Healthcare Providers

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