RepuGen's Mission

Our experience and research has proven to us that online reviews are an inaccurate portrayal of a healthcare practice, unless properly managed. That's why we've built a proactive approach to reputation management -- by improving the accuracy of your reputation and providing you the tools you need to improve your care, if needed.

Our Story

Healthcare Practices Trust RepuGen To Improve Their Patient Experience

See More Of Our Happy Clients

RepuGen integrates with more than 45 online review sites including:

ZocDoc Google Facebook RateMds Healthgrades Yellow Pages Vitals

RepuGen Features

Positive Review Acqusition

Positive Review Acquisition

Through a proactive medical reputation management approach, we’ll improve your online review scores by consistently acquiring genuine positive reviews.

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Negative Review Protection

Negative Review Protection

Unhappy patients are always the most vocal. RepuGen protects your medical business from negative reviews through an automated interception process.

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Patient Sentiment Insights

Patient Sentiment Insights

Ever wonder what your patients are thinking the moment they leave? You’ll understand this and see trends over time, allowing you deep insight into the patient experience.

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Reputation Monitoring

Reputation Monitoring

With our robust medical reputation management software, you’ll know exactly how you stand on review sites such as HealthGrades, RateMDs, Yelp, and more.

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Service Recovery

Service Recovery

Immediately reach out to unhappy patients to understand the situation, perform service recovery, and retain them as a patient.

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Management Insights

Management Insights

Grant varying degrees of access to fine-tune your management workflow, including the ability to monitor practice manager activity within the RepuGen platform.

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Build a great online reputation for your medical practice

Build a Thriving Online Reputation

Your patients have dozens of options when it comes to choosing a healthcare provider. Unfortunately, your current online reputation paints a false picture of your actual patient care (here’s why). With RepuGen, you’ll regain control of your online reputation, transforming it into a fairer representation of your quality of patient care.

Get more positive reviews from your patients

Get More Positive Reviews

Left unmanaged, your online reputation is at the mercy of your few unhappy patients. RepuGen empowers your happy patients to voice their positive experiences as positive reviews online. This – coupled with an emphasis on understanding and optimizing your patient care – is the secret recipe to more positive reviews.

Patient sentiment analysis

Understand Your Patient Care… and Grow

Ever wonder what’s going through your patients’ minds after a visit? RepuGen is able to capture patient sentiment immediately after a visit, giving you valuable insight into what went right or wrong. Our powerful artificial intelligence-driven algorithms are able to discern patient sentiment, emotions, intensity of emotions. Use this data to advance your patient care.

a single dashboard to monitor patient reviews and hospital performance

Get Access To Intuitive Management Tools

We understand that effective management is the difference between a thriving practice or struggling hospital. RepuGen boasts several features to give you ultimate control of your online reputation and patient experience.

  • Real-time new review notifications
  • Negative rating notifications
  • Patient outreach documentation so supervisors can monitor as needed
  • Robust reporting and data analytics

Medical Solutions

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