Healthcare Businesses Trust RepuGen To Improve Their Patient Experience

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Healthcare Reputation Management Software

RepuGen's Mission

Our experience and research has proven that, left untouched, online reviews tend to inaccurately portray a healthcare practice's performance even for providers that truly care about their patients’ satisfaction. You know that your online reputation is crucial to your success. That’s why we’ve built a proactive approach to healthcare reputation management that gives patient centric providers control of their online reputation, patient care, and so much more.


Our Promises to You

With RepuGen,
you will see improvements in

Reach Your Patients While Their Experience Is Still Fresh

RepuGen administers an automated survey process to understand your patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand your patients, improve interaction, allow for service recovery, and strengthen your online reputation – all at once.

get immediate patient feedback
get immediate patient feedback

What Does Your Medical Practice Need?

Negative Review Monitoring and Management

Negative Review Protection

Unhappy patients are always the most vocal. RepuGen protects your medical business from negative reviews through a simple yet robust patient recovery process.

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Acquire Genuine Reviews for Your Medical Practice

Positive Review Acquisition

Through a proactive medical reputation management approach, we'll improve your online review scores by consistently acquiring genuine positive reviews.

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Patient Sentiment Analysis

Patient Sentiment Insights

Ever wonder what your patients are thinking the moment they leave? You'll understand this and using AI will see trends over time, allowing you deep insight into the patient experience.

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Patient Service Recovery

Patient Service Recovery

Immediately reach out to unhappy patients to understand the situation, perform service recovery, and retain them as a patient.

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Seamless Medical Practice Management

Practice Management

Grant varying degrees of access to fine-tune your management workflow, including the ability to monitor practice manager activity within the RepuGen platform.

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Improve Doctor Patient Communication

Improved Patient Interactions

Stay even more connected with your patients through a suite of tools that include email blasts, eCards and referral program capabilities.

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Which Healthcare Industries Have We Worked With?

Not in healthcare or don't see your industry listed? Contact us to learn what we can do for you.

Integration with Major CRM and EMR/EHR Platforms

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By integrating directly with your CRM, EMR and/or EHR system, RepuGen can become 100% automated and operate with little intervention. Don't see your platform listed? Contact us to see if we can build an integration.

Note: RepuGen does not require EMR/EHR integeration.

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Why Our Clients Love Us

"Excellent service to boost online positive reviews by customers and head off negative ones! We went from very few reviews from years ago, to regular 5-star reviews in excess of the entire volume of prior reviews, within a few months.".

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Dr. Peter L. Kim, MD
Family Care Center Medical Group

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+191%

Increase in new monthly patients

+625%

Increase in total online reviews


Take Control Of Your Reputation Today