The only thing that matters in the medical world is the genuine happiness and well-being of every patient. The happier they are, the more your online reputation will improve, and the more your medical business will grow.Our Philosophy
Our mission is to help you grow your practice by focusing attention on the patient experience, because that’s all that really matters.
RepuGen was designed to help medical professionals like you deliver the best possible patient care. By providing the tools to understand patient sentiment instantaneously, RepuGen gives you the knowledge to make patient care improvements and recover unsatisfied patients – all at once. The subsequent positive reviews are just a bonus.
Your patients have several options when it comes to choosing a healthcare provider. If you have a poor online reputation, your patients will choose a higher-rated competitor. With RepuGen’s software, we will effortlessly increase genuine reviews, allowing you to outshine your competition and attract new patients.
Immediately reach out to patients while their visit is fresh in their minds. Dissatisfied patient? You’ll be notified the moment they rate you negatively so you can reach out and perform service recovery. Satisfied patient? RepuGen will collect their feedback and display your review sites,where they can share their feedback as a review.
Through machine learning driven analytics and reporting, you’ll understand the nuances of every patient’s feedback comment, giving you the tools to understand their sentiments, emotions, and much more over time. Use this data to improve the patient experience and build lasting relationships.
We understand that effective management is the difference between a thriving practice or struggling hospital. RepuGen boasts several features to give you ultimate control of your online reputation and patient experience.
Through a proactive medical reputation management approach, we’ll improve your online presence by consistently acquiring genuine reviews.Read More
Unhappy patients are always the most vocal. RepuGen protects your medical business from negative reviews by proactively improving your care.Read More
Ever wonder what your patients are thinking the moment they leave? You’ll understand this and see trends over time, allowing you deep insight into the patient experience.Read More
With our robust medical reputation management software, you’ll know exactly how you stand on review sites such as HealthGrades, RateMDs, and more.Read More
Immediately reach out to unhappy patients to understand the situation, perform service recovery, and retain them as a patient.Read More
Grant varying degrees of access to fine-tune your management workflow, including the ability to monitor practice manager activity within the RepuGen platform.Read More