POSTED ON: Aug 19, 2025
With the vast amount of information available at their fingertips, according to Bright Local, about 98% of consumers use the internet to find information about local businesses. In the healthcare sector, patients tend to refer to online review sites to find and research healthcare providers.
In This Article
Studies have shown that around 73% of patients consider online reviews when selecting a healthcare provider. This trend is particularly significant given the importance of healthcare in people's lives and the high stakes involved in choosing the right healthcare provider. These findings highlight the importance of managing a dentist's reputation, as positive reviews can make a significant impact on patient selection.
It emphasizes the increasing significance of online reviews for patients looking for reliable and trustworthy healthcare providers. Patients must check online reviews of healthcare providers before selecting one, as it helps them feel confident that they are making informed decisions about their healthcare. Ultimately, this can lead to better patient experience and improved health outcomes.
In addition, reading others' opinions on dental practices can help patients gain insight into the quality of service offered by a particular healthcare provider, including their communication skills and treatment outcomes.
Potential patients will always want to visit a dentist with a proven track record and a good online reputation, which will help them trust the information and reviews shared by other patients. Many potential patients trust dentist rating sites while searching for dentistry services around them. Therefore, online review sites are essential for a dentist's reputation management. Your online reviews and ratings on these sites will prove your expertise and will attract more patients to your clinic.
Dentist review sites can also help you improve your patients' experience. The patients' reviews and feedback will let you know what your patients are saying about you, their thoughts and feelings about your services. In this way, you'll know what needs to be changed. It'll help you create a happy and satisfied patient base and grow your practice.
The internet is flooded with hundreds of online review sites for dentists that allow patients to share their personal experiences and review dentistry services. We have compiled a list of top review sites for dentists and included insights from experienced dental professionals who have successfully used these platforms to grow their practices.
With so many dentists to choose from, it can be challenging to know if you have chosen the right one. To evaluate your current care or decide whether to switch to a new dentist, it can be helpful to define the qualities of a good dentist.
Your dentist should always be considerate of your time and resources. A good dentist listens to your worries and never rushes you out of treatment. The American Dental Association (ADA) recommends inspecting your dentist's office to ensure it is "clean, nice, and ordered," and that all dental instruments are sanitized. When your dentist takes the time to get to know you, they will be able to provide better care options that are tailored to your medical history.
"Google My Business has proved to be the best review platform for my dental practice. It is the main source of our new patient traffic since it shows up on local search results and on Google Maps. Patients believe what they read there, and it provides them with easy access to our contact details, photos, and office hours. We can also reply to reviews, which builds trust and demonstrates that we are interested in feedback. It is the best, most consistent, and efficient way to grow our practice and stay in touch with our local community compared to other platforms."
Google Business Profile (earlier Google My Business) is the most checked online review site and is referred to by 66% of users for online reviews and business listings. It is free and allows dental practices to manage their online presence, including reviews, photos, and other information.
"We found that Google My Business is the review site that has helped us the most as it pops up after a quick search in our Business profile. It's where we actively try to get satisfied patients to post. However, with more people turning to ChatGPT and Google AI mode for search, we're starting to find that the results showing there are pulling from various sources like Healthgrades for ratings, so there could be a shift approaching. If you want any further thoughts, please don't hesitate to reach out."
"For our practice, Google My Business has been the most helpful tool. Most of our patients leave reviews there. It's often where new patients first find us when searching online. The convenience of seeing ratings, reading reviews, checking hours, and getting directions all in one place makes it a popular choice for both existing and potential patients.
Although we're listed on a few other platforms, we've found that most of our engagement and feedback come through Google. It's a key part of how new patients evaluate and choose a dental practice in today's online world. "
Yelp is a popular platform for online reviews and is known for its extensive coverage of local businesses. There were 102 million reviews on Yelp, and over 100 million unique visitors per month on mobile devices in 2021. Yelp has more than 19 million business listings, and dentists and dental practices are among the most frequently reviewed categories.
"Yelp also brings value. Some patients look beyond ratings. They read full stories about what the visit was like, how the team responded, and how issues were handled. These reviews influence people who compare before choosing. When a page shows honest, detailed feedback, it builds trust before any call or visit."
Healthgrades is a website with over 6 million registered users and receives over 30 million visits per month. They offer comprehensive profiles on healthcare providers, including reviews, ratings, and other pertinent information.
Zocdoc has over 6 million patients who use their service and over 50,000 healthcare providers listed on their platform. They offer online reviews and ratings of healthcare providers and also allow patients to book appointments directly through their platform.
"Zocdoc brings the most results among all review platforms we've used. People go there when they're ready to book. They want a provider who takes their insurance and has open slots. That kind of access matters. It simplifies decisions. Once a profile is active and the schedule stays updated, bookings tend to follow. It works because it removes steps between interest and action.
Other platforms help with background presence but rarely bring direct results. A polished profile does little if no one takes action. Time is limited. Focus stays on platforms where people decide, not browse. Zocdoc reaches those ready to schedule. Yelp shapes early impressions and builds confidence. Use both with purpose. Reviews don't need to be perfect. They need to be real."
1-800-Dentist is a referral service that helps patients find local dentists. Dental practices can sign up to join the 1-800-Dentist network and receive patient referrals. Patients can also leave reviews of the dentists they visit through the 1-800-Dentist website.
WebMD is a website that provides information and reviews about healthcare professionals, including dentists. Patients can search for dentists in their area by entering their zip code, and the website will give a list of dentists along with their ratings, reviews, and contact information.
On RateMDs, patients can rate their dentist on a scale of 1 to 5 stars and leave a written review. The website also allows patients to rate the dentist on several factors, including punctuality, helpfulness, and knowledge. These ratings and reviews can help other patients make informed decisions about their dental care.
Facebook is a social media platform that allows businesses to create pages and interact with customers. Dental practices can create a page and encourage patients to leave reviews and ratings, which can help attract new patients.
On doctor.com, nearly 200,000 dentists are listed, and the dental treatment they provide is crucial to many patients' general good health, in addition to the benefits of the oral care they provide.
With Vitals, you can learn what other patients had to say before you book an appointment. More than nine million provider reviews. With Vitals, you can easily find the right doctor for your needs and book an appointment online, saving you time and hassle.
In conclusion, monitoring the top dentist review sites is key to developing and maintaining a professional online presence. From Google Business Profile and Yelp to Healthgrades and Zocdoc, these platforms provide dental practices with opportunities to manage their online reputation, connect with potential patients, and improve their bottom line. ScoreDoc is a platform where you can instantly see how your practice stacks up against competitors by consolidating and analyzing reviews from Google, Yelp, WebMD, RateMD, HealthGrades, Vitals, and Facebook, saving hours of manual research.
By regularly monitoring and responding to online reviews, and following expert advice like requesting specific feedback, updating profiles consistently, and focusing on platforms that convert, dental practices can build trust, establish credibility, and attract more patients. In today's competitive market, a strong digital presence isn't optional; it's the foundation for lasting patient relationships and practice growth.
Once you know where you stand, RepuGen, a healthcare reputation management software helps you take action, collecting patient feedback, boosting positive reviews, and addressing concerns in real time.
Turn insights into growth and make your online reputation your strongest asset.
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