Patient Service Recovery

Address every patient’s concern, so they remain with your practice

Streamline your patient service recovery process

Use patient profiles to track an individual patient’s journey

Not only will your outreach process be simpler than ever, but you and your staff will also have clear steps on how to respond to any negative feedback.

Use patient profiles to track an individual patient’s journey

Get notified of unsatisfied patients

Schedule automated satisfaction reports for upcoming appointments

Never worry about leaving an unhappy patient unaddressed. Get any negative feedback sent straight to your inbox, so you can easily address it.

Schedule automated satisfaction reports for upcoming appointments

Document all outreach responses in one place

Analyze and assess the loyalty of your patient

Whether it’s survey feedback, a disgruntled review, or anything in between, your staff can respond and document their responses all within our platform.

Analyze and assess the loyalty of your patient

Measure the success of your outreach

Measure success of service recovery attempts

With our robust service recovery reporting, stay informed on how your team is addressing negative feedback.

Measure success of service recovery attempts