RepuGen Unveils CommentWiz to Identify Drivers of Satisfaction & Dissatisfaction

POSTED ON: Nov 18, 2024

RepuGen Unveils CommentWiz to Identify Drivers of Satisfaction & Dissatisfaction Lauren Parr

RepuGen Unveils CommentWiz to Identify Drivers of Satisfaction & Dissatisfaction

BRENTWOOD, Tenn. — RepuGen, a leading authority in healthcare reputation management, unveils its latest solution called CommentWiz. This innovative feature streamlines healthcare practices’ ability to analyze patient feedback, helping to identify the main drivers of satisfaction and dissatisfaction. 

Deeper Insight on Patient Feedback

Healthcare providers have collected a significant amount of data through online review sites and after-visit surveys. CommentWiz utilizes proprietary based AI to provide insights about the reasons for positive and negative sentiments. From this analysis providers are able to generate reports that efficiently identify strengths and pinpoint the weaknesses requiring improvement.

Gain a Competitive Advantage and Increase Your Patient Base

Patient reviews of healthcare providers are publicly available. By implementing CommentWiz providers can proactively address weaknesses and patient concerns before they escalate. RepuGen offers a unique solution because we gather online reviews for any healthcare provider or location. CommentWiz consolidates all of this vital data into one dashboard allowing providers to spend more time with their patients while still capturing everyone’s feedback.

Prioritize Patient Privacy and Security

RepuGen prioritizes patient data security. All feedback is de-identified before uploading into CommentWiz meaning that patients aren’t associated with specific aspects assuring their privacy. CommentWiz is compliant with HIPAA regulations and never collects PHI or the personal identifiable information of patients.

Lauren Parr, Co-founder and Product Director at RepuGen, expresses the company's commitment to healthcare practices: "We are dedicated to providing healthcare practices with the most advanced solutions to excel. CommentWiz is one such solution, empowering data-driven decision-making and enabling healthcare practices to address patient concerns, thereby continuously enhancing and improving the patient experience."

To learn how CommentWiz can empower your practice and elevate your online reputation, visit www.repugen.com and sign up for a free product demo today.

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About

RepuGen is a leader in healthcare reputation management, offering innovative solutions designed to empower healthcare providers with enhanced online reputations, online visibility, and patient satisfaction. RepuGen offers several marketing solutions to help their clients leverage stellar online reviews to acquire more patients for their healthcare practice. Trusted by healthcare organizations across the globe, RepuGen continues to add new solutions to its SaaS platform based on client feedback.

This Press Release was originally published on HealthcareDive titled "RepuGen Unveils CommentWiz to Identify Drivers of Satisfaction & Dissatisfaction".

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