Patient Service Recovery 101

26 Min

Identifying patient issues as and when they occur is key to regaining their trust and turning them into loyal promoters. Asking patients about their experience and responding to their feedback are the stepping stones to successfully recovering their services.

What will you learn in this webinar?

  • Introduction to Patient Service Recovery
  • Benefits of Service Recovery Process
  • Fostering a Culture of Service Excellence
  • Guidelines in Service Recovery

About Our Speaker:
Lauren Parr

Lauren Parr

Lauren Parr is the product marketing manager at RepuGen, a healthcare reputation management software. She is highly involved in all things RepuGen; marketing, sales, product development, and much more and truly enjoys every aspect of it.

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