As a doctor running your own private practice, juggling your daily patient responsibilities with best practices to run your business is an exhausting process. When it comes to your practice’s online reputation, RepuGen does the heavy lifting for you, allowing you to focus on your patients and running your business.
RepuGen is a reputation management software designed with physicians like you in mind. Once your account is set up, our automated process takes care of the rest. Don’t stress about unhappy patients venting their frustrations online – our system will intercept and allow you to address the situation swiftly. Along with this, RepuGen will only send your happy patients to review sites, proactively and consistently improving your online reputation.
Your patients want to feel like their opinions matter. With RepuGen, you’re provided with the tools you need to listen so that their voices are heard. Get immediate feedback on the quality of your care, giving you detailed insight into the relationship you have with each of your patients. Use RepuGen to nurture those relationships and perform service recovery on potentially unhappy patients. As a physician, it’s crucial that you manage your reputation both online and offline.
Potential patients will avoid your practice if your image online is negative. Even if your reviews are mostly positive, it’s likely that they will prefer your competitors with higher scores and/or more reviews. RepuGen will shift the tide in your favor by proactively improving your online reviews and providing you the tools to monitor your online reputation and improve your patient care.
Direct only happy patients to your review sites through an automated survey process.
Provide unhappy patients with a private outlet to vent, intercepting potential negative reviews.
Get notified immediately when a patient was unhappy with your care, allowing you to retain them as your patients. RepuGen has seen up to 80% service recovery rates.
Gain insight into how your patients really feel about your care. Measure your patient sentiment reports and see where you can improve.