Reviews from a few vocal unhappy patients define the online reputation of most healthcare providers. RepuGen, a healthcare reputation management platform, assists in generating more positive reviews from patients. Ongoing positive reviews will improve your online reputation, and the acquisition and retention of patients.
We promise that you will see:
Proactively generate regular reviews from your happy patients. Transform your reputation and the recency of reviews to build prospective patients' confidence.
Easily identify and understand the reasons for the satisfaction or dissatisfaction of your patients to help you improve the patient experience.
Get immediate notifications about unhappy patients so that your team can follow a seamless recovery process. The average recovery rate of our users exceeds 80%.
Stay in touch with your patients through seamless communications, automated appointment reminders and scheduling to keep your calendar full.
RepuGen will help you increase your practice’s revenue through higher patient retention, fewer no-shows, and acquisition of new patients that you want.
Show off positive patient reviews on your Google-ranked testimonials page and add them to your website as a widget. Easily address listing inconsistencies to ensure optimal SEO.
RepuGen administers an automated survey process to understand your patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand your patients, improve interaction, allow for service recovery, and strengthen your online reputation – all at once.
Get more positive reviews, protect your medical business from negative reviews, and improve patient acquisition.
Seamlessly address every unhappy patient’s concern, so they stay at your practice and become an advocate.
Understand exactly how your patients feel about any aspect of your practice to pinpoint areas of strength and weakness.
Establish a successful retention process to maintain and grow your loyal patient base.
Proudly present all your patients’ raving reviews to show prospects your practice is the best choice.
Stay even more connected with your patients through a suite of tools that include email blasts, eCards and referral program capabilities.
Easily keep track of each patient’s journey, from their first visit to their upcoming appointment to show how much you care.
View all your practitioners and clinic listings in one place. Address any inconsistencies and improve your online presence.
"It's a great product to get honest feedback from my patients and helps to improve my services, based on it. The best are the ones who didn't have a good experience - they can be engaged immediately to understand what went wrong - and corrective measures can be taken."
"We went from very few reviews from years ago, to regular 5-star reviews in excess of the entire volume of prior reviews, within a few months.".
Increase in new monthly patients
Increase in total online reviews