What does it take to achieve a 4.8-star patient experience? In this webinar, RepuGen's Cofounder, Lauren Parr, chat with Debra Spindel, Ex-VP of MemorialCare, who reveals the secrets behind their remarkable patient satisfaction scores and how RepuGen played a key role in their success.
What You’ll Learn in This Episode:
In this session, learn the strategies MemorialCare uses to maintain a high level of patient satisfaction.
- How MemorialCare leverages RepuGen’s tools to collect actionable feedback.
- Insights into the process of turning patient feedback into actionable improvements.
- Best practices for enhancing patient engagement and retention.
- The role of transparency and communication in building trust with patients.
Learn from the best in the industry and discover how you can apply these practices to your own healthcare practice.
About Our Speaker: Lauren Parr
Lauren Parr is the co-founder and Product Director at RepuGen, a healthcare reputation management software. She is highly involved in all things RepuGen; marketing, sales, product development, and much more and truly enjoys every aspect of it.
