Free eBooks
How to Reply to Negative Reviews The HIPAA Compliant Way
As we transition into a more digital society, online reputation is becoming even more important for healthcare practitioners. In fact, about 94% of your prospective patients will check your reviews before choosing you as their provider. It’s important to not neglect your online reviews and presence if you are attempting to obtain more patients, retain your patients for a longer period of time, or simply want to be perceived very positively online.
In this free eBook, you will learn about how to adequately reply to negative reviews in a way that doesn’t violate HIPAA guidelines. You will also learn how to reply to different types of reviews you may receive, such as:
- Brief and Uninformative Reviews
- Aggressive Reviews
- Questionable Reviews
- Reviews from Picky Patients
- Mistaken Reviews
