Reviews are a valuable contributor to online reputation. In fact, 81% of patients read
before choosing a healthcare provider. This means that it is vital to address any negative reviews in
order to protect your online reputation. However, there is always a concern with HIPAA about what may be
the right or wrong way to approach the situation.
In this free eBook, you will learn about how to adequately reply to negative reviews
in a way that doesn’t violate HIPAA guidelines. You will also learn how to reply to different types of
you may receive, such as: