Your patients have dozens of options when it comes to choosing a doctor. Unfortunately, your current online reputation paints a false picture of your actual patient care. With RepuGen, you’ll regain control of your online reputation, transforming it into a fairer representation of your quality of patient care.
A bad or negative review is a potential threat to your healthcare practice. RepuGen helps you deal with negative reviews that may damage your online reputation.
RepuGen approach to online reputation management for doctors focuses on helping you get genuine reviews from your patients, who are mostly happy.
How do your patients really feel about your practice? Use our AI tools to understand where you may need to improve and where you’re excelling.
Using our unique patient service recovery process, analyze your negative feedback in real time and perform service recovery outreach to patients instantly, with the ability to document your interactions with patients.
Simplify the process of managing and improving your patient experience and get a further understanding of how your employees and providers are performing.
The software is really easy to use which makes its simple for the end user to navigate and engage with the software. RepuGen also has the ability to create and customize a lot functions which is a plus.
"Excellent service to boost online positive reviews by customers and head off negative ones! We went from very few reviews from years ago, to regular 5-star reviews in excess of the entire volume of prior reviews, within a few months.".
Increase in new monthly patients
Increase in total online reviews
According to a survey by Software Advice, 84% of patients rely on online reviews to assess a physician, with 77% making it their first step in finding a new doctor. They evaluate doctors by checking their background, quality of care, patient experience, ratings, and reviews before scheduling an appointment. All this makes online reputation management an urgent needs for doctors and healthcare practices.
RepuGen is an advanced web-based reputation management software for doctors and medical practices that helps in getting genuine positive reviews from patients, recovering unhappy patients, and improving patient satisfaction.
Patient feedback and reviews are very critical for all healthcare providers, as they can strongly influence the decision of your potential patients. Positive reviews may bring new patients to your healthcare practice, whereas negative reviews may hurt your online reputation. Reviews not only help you understand what your patients think about you and your services, but also lead to improved patient satisfaction and quality of care being offered at your practice.
With proactive monitoring and management of patients’ reviews, you can improve your online reputation and increase word of mouth. This, in turn, helps in acquiring new patients and retaining the existing ones to build a happy and satisfied patient base.