Susan was absolutely phenomenal! I have a huge fear of anything doctor or dentist related and she made the trip so great! She explained as she went, she took the time to listen to me and she gave me great information to everything I asked. She was very thorough and knowledgeable. She was efficient, but I did not feel rushed at all. The entire office was very nice and friendly and so welcoming. And the extra things they offer to make sure you're comfortable (warm neck towel, paraffin wax hand dip, extra water, etc) made it the most relaxing trip to the dentist I've ever experienced. 100% recommending to everyone I know and will never go anywhere else! Thank you Susan and the entire office staff! I actually look forward to my next appointment!
Plaza Dental Group is a very friendly, well qualified office! Everyone is so positive and from one who used to HATE going to the dentist, they've helped me feel very comfortable. Best of all, I'm very proud of my smile! ~Joy
We have never had a bad experience at plaza dental! They are awesome with my daughter, always have a friendly face and have provided wonderful care for my family! We especially love our wonderful hygenist Sara! 😊
The only reason I rated my experience as a 10 is because that's as high as the scale goes. You really need to put an 11 or a 12 in there.
They'e done an amazing job on my teeth and every visit has me leaving in a better mood than when I arrived. Kind of makes you WANT to go to the dentist.
My husband and I have been getting our dental needs met at Plaza Dental since 2013, even though we live 2 hours away. The staff has been super friendly and has made our dental visits pleasant. We have been very happy with their services until yesterday. My husband had an appointment to have a cavity filled. When he arrived, he was told that the dentist scheduled to do the job had decided to take Tuesdays off. There was no text or phone call to notify my husband of the change. Furthermore, he was told he would have to come back next week because all their dentists were busy. If I have my way, we will be finding a new place where our business is appreciated.
Wed, Sept, 18, 2018
This morning I received a voicemail from Plaza Dental asking me to call them. I talked with Jolanda, the office manager. I learned that Dr. Mohan saw my review. She visited with her staff this morning about what had happened, which I greatly appreciate. I also mentioned to Jolanda what I thought would be a fair compensation for Bruce's inconvenience. Jolanda relayed the message to Dr. Mohan. I later recieved a voicemail stating that Dr. Mohan had agreed to my request. I thank Dr. Mohan for that, as well as taking my review seriously, and for her quickness in resolving the issue. I also thank Jolanda for listening to me , and for telling me that Plaza Dental does value my family as clients. Plaza Dental is back to being a 5 star in my opinion.